1 reviews | Active since Jul 2016
Vodacom Where is my "free" data that was part of my contract upgrade ??? *******
<p>In MAY I upgraded my phone contract to a Samsung S7 and 10GB once off data was part fo the contract. I have logged complaints at the branch (East Rand Mall) . I have tried the online chat system (can't help: new system blah blah). Have call the call centre on numerous occasions. NO response. NO data! </p> <p>Ref 1-***0 (might be 1-***0) mysteriously closed without having been resolved</p> <p>Ref 1-***6 logged on 5 August: No response. No data</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Vivienne,
As discussed your matter has been resolved.
Regards,
Cassandra
Dear Vivienne,
As discussed your matter has been resolved.
Regards,
Cassandra
Thank you Cassandra - yes this is resolved.
Thank you for your friendly assistance.
Thank you Cassandra - yes this is resolved.
Thank you for your friendly assistance.