1 reviews | Active since Oct 2016

03 Oct 2016, 19:36

Vodacom where is my data disappearing too!!??

<p>I received 2G data on the 1st october as part of my package, by the 3rd i reveived an sms saying im only left with 4mb. So i decided to buy 3G of data this evening at 6:15, by 7:10 I received another sms saying im only left with 4mb of data. Im not using my phone as a hotspot and my apps only update when there is wifi! where in the world is my data disappering to vodacom! this is not on!!</p>

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Replies (1)
Vodacom
Vodacom's reply04 Oct 2016, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team