RvdH
Riaan van den Heever

1 reviews | Active since Mar 2010

08 Sept 2016, 15:57

vodacom where are you?

<p>We upgraded a contract in March 2016 and part of the deal included a VR headset as well as a wireless charger. Well it is now September, and after several phone calls and a visit to the branch to follow up, and holding on to the complaints department for almost fifteen minutes and then getting cut off, i am getting a bit aggravated by this total lack of service?</p>

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2016, 07:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team