JV
Jacques V
1 reviews | Active since Apr 2009
20 Nov 2018, 10:34
Vodacom Whatsoever.
We have cancelled to contract with Vodacom on my moms estate on the 9th of November 2018 with the promise the will come back to us within 3 days. After 3 more emails prompting Vodacom to send us the cancellation letter and tried to phone them there is absolutely no response whatsoever. I cannot believe that any person would want to do business with Vodacom. Just no service whatsoever.
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Replies (2)
Vodacom's replyOfficial
20 Nov 2018, 11:13 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Nov 2018, 11:13
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Nov 2018, 13:51Dear Jacques,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to you via email. Please reply to the same email on how you would like us to proceed. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to you via email. Please reply to the same email on how you would like us to proceed. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,
Vodacom's reply22 Nov 2018, 13:51
Official
Dear Jacques,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to you via email. Please reply to the same email on how you would like us to proceed. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to you via email. Please reply to the same email on how you would like us to proceed. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,