LL
Luzundi L
1 reviews | Active since Jul 2022
23 Jul 2022, 14:54
Vodacom WhatsApp ticket not working AGAIN
I bought a WhatsApp ticket for 1gig valid for 30 days, it's not working. So a week later, I bought another ticket .. same as above, it still doesn't work! Now I'm trying to contact Vodacom customer care at 082135 but the only response is that I can " *CHAT* " to Tobie, the computerised response ... So NO .. I don't get to solve the problem!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 Jul 2022, 16:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2022, 16:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team