CM
Charmaine M
1 reviews | Active since Dec 2021
27 Mar 2023, 10:17
Vodacom WhatsApp bundles
I have been buying and using WhatsApp bundles, buying on line their WhatsApp bundles. I used the bundles to chat and make calls. Now they are telling me I cannot make calls with my bundles and won’t say when this came into effect. I think this is ***** I would not have bought special WhatsApp bundles if I cannot use it to make call any longer.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
27 Mar 2023, 11:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2023, 11:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team