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Angelo N
1 reviews | Active since Dec 2017
12 Dec 2018, 16:22
Vodacom what's app vouchers a ****!!!!
Good day, I have purchased a whtasapp voucher on a few occasions I found that I was unable to send or receive messages (not always) without having actual data or airtime even though I had more than 800 MB of what's app data left that has not expired. I than need to purchase normal data or airtime to use what's app, the whtasapp data remains intact and my data and airtime gets depleted. This is very costly to us consumers and is ****************.
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Vodacom's replyOfficial
13 Dec 2018, 06:43 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2018, 06:43
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Angelo N's updateReviewer Update
02 Jan 2019, 14:37I was only contacted by Vodacom once and I agree that the line was very bad, however Vodacom has remained true to their nature and made no concerted effort to contact me. It has proven that Vodacom does not take its customers concerns seriously!!!!
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Angelo N's update02 Jan 2019, 14:37
Reviewer Update
I was only contacted by Vodacom once and I agree that the line was very bad, however Vodacom has remained true to their nature and made no concerted effort to contact me. It has proven that Vodacom does not take its customers concerns seriously!!!!