AJ
Aret J
1 reviews | Active since Feb 2017
04 Mar 2017, 11:28
Vodacom what the hell
<p>Have received an SMS last night stating I have reached my credit limit. The recent invoice received already paid. Is impossible. Can't get hold of customer service. Can't make any calls. This is not my problem. Vodacom, fix it. </p>
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Replies (1)
Vodacom's replyOfficial
05 Mar 2017, 07:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Mar 2017, 07:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,