1 reviews | Active since Mar 2009
Vodacom - What is going on????
I bought 1Gig data on Saturday 19 August, downloaded a 27MB eBook and switched off my WiFi router and iPad. I woke up on Sunday morning and all my data was gone. On 22 Aug, the monthly debit order went through and I still have not received my monthly data.
I called the customer center on Wednesday evening and they dropped the call on me as I was chatting to the technical assistant. What is going on?
What is going on? I am hearing people who are being refunded with data and my question is what about me? How do I qualify for a refund?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Zama
Please be advised that feedback has been provided to you via email.
Regards,
RJ
Dear Zama
Please be advised that feedback has been provided to you via email.
Regards,
RJ