RM
Rose M
1 reviews | Active since Oct 2020
28 May 2021, 19:45
Vodacom what happened to my data?
I bought data from vodacom .Switched on mobile data and no connection .Call the helpline ,the vodacom service bot says I should restart , after restarting I still can't connect .Numerous calls and exchanges with vodacom service bot and still can't use the data and it's says I have 0mb .Vodacom where did my data go ?
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Vodacom's replyOfficial
29 May 2021, 11:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 May 2021, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team