Vodacom what do you Know?

I Have phoned Vodacom every single day since they unjustly canceled our internet, just to find out when I can expect to get access again and the only response I got was: " we don't know and we can not provide you with a cause of the cancelation or a date of which it will be back on, only that the matter is being dealt with". That is unacceptable Vodacom. Having a lot of requests to deal with is not a good enough reason for a mistake that you made and taking a week to fix. Shows the lack of care you have for your clients and providing them with important information, I will ensure to not recommend you as this is not the first time iv had such awful service, not due to lack of respect from your call center but rather the communication between departments and the clients.