BH
Brian H

1 reviews | Active since Jun 2016

18 Sept 2020, 01:30

Vodacom, what an embarrassment.

Numerous complaints and the signal is still terrible with Vodacom. What's worse is they continue to insist I pay for this kind of poor service. Yesterday I couldn't even upload an email. Video calls for work are impossible, adding valuable insights to a conversation just can't happen. Vodacom, you are an embarrassment. Put your money where your mouth is. Lift your service to what you advertise or refund customers.

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Replies (1)
Vodacom
Vodacom's reply18 Sept 2020, 07:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team