1 reviews | Active since May 2016
VODACOM. WHAT A USELESS COMPANY!!!!
<p>So I have a limit on my phone and all I needed to do is temporarily increase my limit. I went through 7 agents for 5 hours who promise to call back and solve the issue and nothing. Everytime I call in,I wait 25min to get through to a Consultant only to get cut off or told I'll get called back and never do. IT'S SUCH A SIMPLE PROCEDURE. ONLY VODACOM CAN GET THIS WRONG. WORST CALL CENTRE SERVICE EVER!!!!</p> <p>Oh and lastly my number doesn't exist on their system,when I've had this contract for about years now.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
I attempted to call you, however there was no answer. I have responded to you via email in order to best assist you.
Kind regards
Vodacom Consumer Website Team
Dear Client
I attempted to call you, however there was no answer. I have responded to you via email in order to best assist you.
Kind regards
Vodacom Consumer Website Team
Dear Client
We would like to apologise for the delay in this regard.
The call limit service was activated.
Kind regards
R J
Vodacom Consumer Website Team
Dear Client
We would like to apologise for the delay in this regard.
The call limit service was activated.
Kind regards
R J
Vodacom Consumer Website Team