1 reviews | Active since Aug 2013
Vodacom - what a struggle
<p>I tried for the last 4 hours to get SMS roaming off - with no success!</p> <p>everytime when i phone i get the same answer - wait 1 - 2 hours, we will phone you back. but nothing happens.</p> <p>this cant be that difficult to do. Then they put me on hold while they find out what is going on for about 15 minutes at a time.....</p> <p>i can not use my phone and must just wait.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
As discussed the issue has been resolved. We apologise for the inconvenience caused.
Regards
RoderiqueLategan
Dear Customer
As discussed the issue has been resolved. We apologise for the inconvenience caused.
Regards
RoderiqueLategan
