Vodacom What A Shame

<p>I paid off my contract with Vodacom 26July 2016 and sent them all documents that they required. To my surprise this year, I get a debit order and they say I'm due for upgrade. How can I be due for an upgrade, when Vodacom were supposed to cancel the contract and put number to pre-paid? This is pure negligence on their behalf. Now they expect me to pay they remaining amount, that won't happen. I did my part as a customer. Dear Vodacom, kindly connect my line so that I can receive my calls. Highly disappointed customer!</p>