VODACOM what a mess.........

Well, this is my problem. I have been with Vodacom for many year now and I am so disappointed with them. I requested in the month prior for them to cancel one of my lines that I am no longer using and they managed to cancel that line and my main line which I need and am using. Then you try call them and all you get is one machine after another. So I went on line and requested someone to call me, so they did after 24 hours. They advised me that it's no problem "Just take out a new contract" this is not what I want. So I asked them to please put me through to someone that could re-active my number, this she does and then cuts me off. So I should just take out a new contract. Whow, so nothing happens to the person that messed my contract up? I must be the one to be inconvenienced and I must be the one calling all day to try sort it out!! O' and please don't go into any of the VODACOM shops, as they are useless. O' sorry we don't deal with that you have to call the call center. Yes, call the numbers I have been calling all day long, o yes please let me do that again........and again, as I have nothing to do but call VODACOM. The new technology we have to deal with, press this, press that and then, thanks let me cut you off!!!! I'm sorry this is not what I signed up for.