SH
Stuart H

1 reviews | Active since Dec 2016

02 Dec 2016, 08:11

VODACOM-WHAT A JOKE

<p>Dear Vodacom, how is it that you cannot allocate minutes/sms's and data due on allocated day- You are very quick to take our money or put account on hold if you pay a day late- So I have not had my allocation for 36hrs, you tell me it will be fixed in 24hrs- No its not, You give me reference number- what for, it does not help. Your head office number does not work (O11 653500 HAHAHA), I phone your help line they dont help. So I challenge you to call me, or fix my issue- Reputation is everything- Yours is slip sliding the wrong way- bet you dont give a damn do you?????</p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 11:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team