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Debbie A
1 reviews | Active since Dec 2015
07 Jul 2025, 14:04
Vodacom what a disaster!
Vodacom is the worst provider of service I have experienced in a long time. I have now tried since the beginning of May to sort out 2 of my accounts with them just to find out by the end of June a very clever person went and changed my deals as they wish - what a disaster! I am lost for words about the *********** agents that are working for Vodacom Custom Care and in the upgrade dept. I dont know what to do anymore.
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Vodacom's replyOfficial
08 Jul 2025, 08:16 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jul 2025, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team