Vodacom - Whants the client to do their work

Also see my previous review regarding VodaPay App. I just had a call from someone at Vodacom regarding all my linked numbers not being transferred to VodaPay App. Firstly I could hardly hear what he is saying because a line that was breaking up. Then he tells me that I have to link all my numbers to the new VodaPay App. Why must I do it!!! Vodacom decided to change the Apps - they can do it. I already tried and the app continuously gave error messages or informed me that I don't have authorisation, because I am not the main account holder.

Well let's see who they call if I do not pay my next account.

So the guy that called me say that I have to go to a store to resolve the problem. Again, why do I have to do it if they changed the App, which worked.

I am sick and tired of Vodacom's patronising and outright "don't-care-a-damn" attitude towards their customers.

It is probably time to make a switch.