TZ
Tholakele Z

1 reviews | Active since Mar 2024

27 Mar 2024, 06:52

Vodacom Westwood still hasn't gotten back to me

I wrote my review a week ago concerning Vodacom Westwood Mall about the wrong contract they gave me of which I left everything in the store didn't take the deal because it was a wrong router. Vodacom still hasn't contacted me. So that means tomorrow they will still debit money from my account. I'm very disappointed at Vodacom I trust them thinking they were a reliable brand of course I was mistaken. After the review I gave about them last week no one contacted me, no calls, no emails nothing I don't know if that's how vodacom treat people. All I want is my money back and for that contract to be canceled. I have nothing in my house that belongs to vodacom I don't see why they are helping themselves with my money.

0
Replies (1)
Vodacom
Vodacom's reply27 Mar 2024, 07:31
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team