1 reviews | Active since Jun 2017

19 Dec 2018, 09:03

Vodacom westsucks

Vodacom west street in durban never ever go there their services sucks big time when buy a phone and asked for phone to be set up they tell you u must use your own data. Manager doesnt intervine set in front of his computer and do nothing they are full of nonsense

0
Replies (2)
Vodacom
Vodacom's reply19 Dec 2018, 09:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply21 Dec 2018, 13:28
Official
Dear Bonisile, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  We have tried contacting you on numerous attempts and you were not available. Please confirm if you still require assistance with your query.  Regards Consumer Website Team(SA)    

Best regards,