NX
Ntandoyenkosi X
1 reviews | Active since Oct 2020
31 Oct 2020, 11:30
Vodacom Westgate
Lost my contract SIM card so I decided to go to the store for SIM swap, when I got there the staff was just ******** and rude Vodacom Westgate Mall. I didn’t get help at all the guy who was assisting me was actually forcing me to get a new contract when I refused he said he’s system is offline, when I asked for the manager they said he’s not in today.
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Replies (2)
Vodacom's replyOfficial
31 Oct 2020, 12:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Oct 2020, 12:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Nov 2020, 12:49Hi Ntandoyenkosi
As per our chat, you confirmed that your query has been sorted.
Regards, Vodacom Consumer Website Team
As per our chat, you confirmed that your query has been sorted.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Nov 2020, 12:49
Official
Hi Ntandoyenkosi
As per our chat, you confirmed that your query has been sorted.
Regards, Vodacom Consumer Website Team
As per our chat, you confirmed that your query has been sorted.
Regards, Vodacom Consumer Website Team
Best regards,