SE
Stephan E
1 reviews | Active since Jun 2020
17 Jun 2020, 11:33
VODACOM WELKOM MALL
The worst service I have ever experienced. Submitted all documentation needed to get LTE WiFi on site outside of Welkom in March 2020. Waiting since then to get a technician out to see if there is a signal. Every week a guy named Markus (salesperson for Vodacom) tells me a technician will be sent before the end of the week. Which never happens.
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Vodacom's replyOfficial
17 Jun 2020, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2020, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team