ZS
Zaid S
1 reviews | Active since Aug 2020
02 Aug 2020, 23:08
vodacom welcome ring tones
I have been struggling with vodacom consultants for the past two weeks,each time explaining that I did not subscribe to a welcome ring tone,everytime I call customer care, i am given the same story,we have unsubscribed your number and blocked all welcome ring tones,as soon as i hang up with vodacom,i have my number tested and its still there.Vodacom service is the worst I have ever experienced. Their motto should read' We don't care'
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Vodacom's replyOfficial
03 Aug 2020, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team