1 reviews | Active since Nov 2013
Vodacom website still down after 2 months
I have been trying to login to the MyVodacom website so that I can get access to my monthly accounts (for some reason they simply can't seem to send them to my email automatically - I have to phone every month). Every month I am charged for exhorbitant out of data bundle rates and I can't even see my accounts to confirm if these charges are valid.<br> <br> The MyVodacom login has been down for the past 2 months - gives the same error message saying there are technical errors. I have been informed by the call centre on a number of occasions that the website is down. The call center people are very friendly and helpful but ultimately useless because they don't seem to be able to resolve my problems<br> <br> This is unacceptable for a major telecommunications company.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
