TVdW
Tanya Van der Walt
1 reviews | Active since Sept 2013
16 Sept 2020, 14:45
Vodacom website never fully accessible
Just please delete the Vodacom website. "Sorry there have been errors" is getting very tired after 6 months of trying to view account details etc. Either fix the website or just delete it.
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Replies (2)
Vodacom's replyOfficial
16 Sept 2020, 22:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Sept 2020, 22:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Sept 2020, 14:24Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please send a detailed description of the issue experienced as well as screen shots of the issue experienced. Kindly email details to *** and enter the cellphone number in question in the subject line.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please send a detailed description of the issue experienced as well as screen shots of the issue experienced. Kindly email details to *** and enter the cellphone number in question in the subject line.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Sept 2020, 14:24
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please send a detailed description of the issue experienced as well as screen shots of the issue experienced. Kindly email details to *** and enter the cellphone number in question in the subject line.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please send a detailed description of the issue experienced as well as screen shots of the issue experienced. Kindly email details to *** and enter the cellphone number in question in the subject line.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,