1 reviews | Active since Mar 2017
vodacom website is terrible
<p>I have a vodacom account with several numbers on it, yet I ported over to Cell C with only two of my numbers and since then the rest of my numbers dissapeared from my online profile. I have contacted vodacom and have also been in store to sort out the problem and no one can assist. Its been nearly a year and the problem is still not solved. I am tired of trying to fix vodacom's mistakes.</p> <p>and the vodacom website ALWAYS has technical difficulties, you would think a big company like vodacom would sort out there technical difficulties fast yet it has been the same for over a year... is there even any maintenance being done on this website for the benefit of current customers? because all I see is new deals to gain new customers, yet your current customers continues to receive bad service.</p> <p>Now I cant even deregister my online profile due to technical difficulties... no surprise there...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no feedbac****
Still no feedbac****
