RJ
Rhoda J
1 reviews | Active since Dec 2012
26 Oct 2021, 11:20
Vodacom Website is so ****
Vodacom's website is the absolute worst. I am trying to buy data for my modem online and it can't even take me to the proper page. I have been experiencing the same issue for the past month and to get in touch is even worse than trying to be on the damn website. Vodacom, you need to get your act together - charging clients so much but can't even have a functional website.
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Replies (2)
Vodacom's replyOfficial
26 Oct 2021, 13:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Oct 2021, 13:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Oct 2021, 15:33Dear Rhoda Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply29 Oct 2021, 15:33
Official
Dear Rhoda Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,