VODACOM website and app down once again

I have a wi-fi router with 5GB per month as well as 2 additional data bundles and 3 cellphone accounts for my family withVodacom. My bill with VODACOM is on average R2200 - R2500 per month. I regularly monitor our data usage to avoid having to pay out of bundle rates. This past week, as our data was running low, I repeatedly attempted to access my balances via the app and the website, but to no avail. Both systems were down for a period of 2 days with absolutely no way for me to get my balances except trying to call their call centre repeatedly with no luck getting through (probably high call volumes due to their service being down). I then proceeded to buy a 1GB once-off bundle to avoid out of bundle rates, only to find that my 1GB bundle had been depleted within a few hours of purchasing it, while my wife and I weren't even at home! I no longer trust VODACOM to keep track of my data usage and even their call centre admitted that the website and app aren't always accurate w r t keeping track of your balances. Extremely frustrating and disappointing. I am now even more adamant to find an alternative data service provider.