JM
Jacques M
1 reviews | Active since Mar 2016
14 Mar 2017, 10:08
Vodacom Website
<p>Been trying to upgrade for almost 2 weeks, can't download my bill. There has been conastant "the website is experiencing technical difficulties" messages on screen. Vodacom can't seem to sort out their webpage and no, I don't want someone calling me back, the site is supposed to work, why have the self service option then? Very sad.</p> <p> </p>
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Vodacom's replyOfficial
14 Mar 2017, 10:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Mar 2017, 10:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,