PR
Preshen R

1 reviews | Active since Dec 2019

01 Mar 2020, 00:44

Vodacom we want your business and give you **** service in return

so since renewing my contract on Black Friday i have had just horrible useless service from Vodacom since December my matter hasn't been resolved. All i get is someone calling me saying they will investigate then getting a call back saying there is still no feedback from the relevant department then the next day the tickets are closed. i have made 2 previous Hello Peter complaints about this but all Vodacom does is respond with their generic response. Like i said on your Facebook page i will stop all debit orders from my account until my matter is dealt with to my satisfaction. You have till the end of this week to resolve this or i am going to Vodaworld and i am going to make a big scene there.

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2020, 20:25
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team