Vodacom: "We'll get you by hook or *****"

<p>Two years ago I upgraded my contract with Vodacom. The new contract was initiated in April of 2014 and would end in April 2016. It is now June 2016 and after forwarding the required cancellation requests Vodacom has not cancelled the contract. The billing has continued and when enquiring why it has not been done I was informed the contract only ceases in July 2016. Now Vodacom must be a special breed of illiterate because 24 months to me ends in April 2016. But they insist the contract ends I'm July. The funny thing is that I have SMS and pictures on my phone, Taken with the new phone at the time dated April 2016. Sms from Vodacom for customer service and nedbanks transaction notifications. And now I have to make the arrangements and send in proof and supply all the details when the mistake is not mine. And I have to pay until the issue has been resolved and the contract cancelled. 4 words to describe Vodacoms service: Disgusting. Pathetic. Illiterate. Worthless. (Vodacom, please count the words... there are 4 hey, not 6.)</p>