Vodacom & We Grow Rewards SA

Suspended my contract and wants to hand over my account because WE GROW SA Unlimited Vodacom took 3 months to cancel an upgrade and is now taking 2 months to process a credit to Vodacom. VODACOM REFERENCE *** FOR DATA SIM UPGRADE CANCELLATION 06 JAN 2022 @ 14:***12 rewards contact number *** Follow up 11 Jan 2022 15:20, request was sent for urgent cancellation. 14 February 2022 @ 10:00 spoke to Jennifer about Feb invoice, she’ll do thorough check and call back. I Need to call Rewards on ***Spoke to Rewards on 15 Feb @ 10:40am. Credit to be processed to Vodacom account. Spoke to Trinisha on 14 March @09:35. Reversal was requested, not processed. Previous consultant to call me back during her lunch break to resolve query. Spoke to Smangile @14:20 ON 04 Aril 2022 called rewards to follow up on voucher cancellation. Escalation sent to finance to cancel voucher. Spoke to Zama @12:45 ON 24 Aril 2022 reversal req was sent and credit to Vodacom was sent, proof of payment was requested and will be sent to Vodacom. Spoke to Nokhanya @08:20 on 10 May 2022 reversal req was sent and credit to Vodacom was sent, proof of payment was requested and will be sent to Vodacom. Spoke to Jessica at Vodacom on 10 May 2022 @ 09:00 no payment received. Spoke to SAM @09:10 on 10 May 2022 reversal req was sent and credit to Vodacom was sent, proof of payment was requested and will be sent to Vodacom. Will call me after 2pm