1 reviews | Active since Apr 2013
Vodacom We don't do anything when we do the client in.
I'm still sitting with an arrears of R17000 that Vodacom, The Hello Peter complaints department and the CEOs office. The Hello Peter complaints person is an absolute ***** because he cannot help but throw his hands up in the air because they can't do nothing. Rudzani Lithole is MIA and I am going to take further steps going to ICASA with this issue. Vodacom absconds all responsibility for their mess up and as a client of over 21 years to be treated like this is unacceptable. I want a resolution and I need ICASA to be made aware of how Vodacom first indefinitely places a contract on hold for almost 3 years and then activates when you explicitly say no. I am not stopping with my complaints until this is resolved. I will make a point of logging requests every day until this is resolved.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
