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Anmi D
1 reviews | Active since Oct 2020
20 Feb 2021, 08:54
VODACOM :WE DON'T CARE, GO KILL YOURSELF
They told me to kill myself. My contract which is now denying that I even have a 50G contract, which they are not charging me the Five times on their "recordings", agreed upon R495 but R776.00. They have now disconnected it completely, are denying any involvement, because again: WE VODACOM DO NOT CARE EVEN ABOUT YOUR LIFE, JUST KILL YOURSELF
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Vodacom's replyOfficial
20 Feb 2021, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Anmi D's updateReviewer Update
21 Feb 2021, 07:38They have now disconnected me entirely from their website, the only way I can register is to upgrade to a higher data plan. Because the one I don't have but will be paying for until Aug 2021, is for the first time in 14 months, after 7 days spent out of range of any signal, which data for this month is obviously "missing". And the consultant who "will contact you within 24 hours". Did phone 1 time, but because i missed the call, he closed the ticket. Then without any permission they took all my airtime R3 a time for data.
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Anmi D's update21 Feb 2021, 07:38
Reviewer Update
They have now disconnected me entirely from their website, the only way I can register is to upgrade to a higher data plan. Because the one I don't have but will be paying for until Aug 2021, is for the first time in 14 months, after 7 days spent out of range of any signal, which data for this month is obviously "missing". And the consultant who "will contact you within 24 hours". Did phone 1 time, but because i missed the call, he closed the ticket. Then without any permission they took all my airtime R3 a time for data.