FG
Fanie G
1 reviews | Active since Aug 2013
05 Jul 2021, 07:37
Vodacom 'we don't care'
Exceptionally non responsive. I have problem with my email. Got an Vodacomail SMPT and an Telkomsa email. Does not send out any emails since 10 of May 2021. I have contacted the branches in Hartenbos aswell as Chatz Oudtshoorn. Also tried Vodacom 'we don't care' line. No answers. Also wrote an review on HelloPeter. Got an message that they will contact with no further interaction from their part. No alternatives nothing
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Replies (2)
Vodacom's replyOfficial
05 Jul 2021, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2021, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Jul 2021, 10:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2021, 10:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team