Vodacom waterfront what a disgrace!

Customer came in and waited for assistance for 15 min. Thereafter new customers came in while he was waiting and accidentally mistook him for staff. When he said he is not staff they patiently waited for assistance as well. When the staff finally came to help, he did not help the first customer, he went directly to the second customer. The first customer stated that he was there first and would please like assistance just to pay an account. The worker ended up telling the first customer that he is rude because he cut in line. If the worker actually did his job, then he would not call the first customer rude.