Vodacom watch 5 pro
I bought a Samsung watch 5 pro from vodacom. The device overheated and was send for repairs to vodacom advanced repair. It was returned for a 2nd time still same issue now i have to send it for a 3rd time and still they don't want to replace it. Brand new but needs 3 repairs to fix and 21 working days evertime. Paying for something you can't use
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Vodacom's replyOfficial
03 Mar 2023, 12:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Mar 2023, 12:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Mar 2023, 14:34Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Vodacom Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2023, 14:34
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Vodacom Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Vodacom Consumer Website Team
Best regards,