ZW
Zoë Wait
1 reviews | Active since Sept 2022
10 Sept 2022, 10:06
Vodacom wasting my time .
Vodacom doesn’t even deserve 1 star . I’ve been with vodacom since april and I’ve never been more disappointed in my life . I have both a LTE and fibre account with vodacom and they have been taking thousands of money from me . I’ve spoken to 6 people of the customer care line for almost a month now and non of them worry enough to call be back or give me feedback . Vodacom does not prioritise their clients and the don’t care about resolving the problems . At first i was excited to switch from MTN to vodacom and im regretting it ever since . I wouldn’t recommend vodacom . EVER !!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Sept 2022, 12:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2022, 12:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ZW
Zoë Wait's updateReviewer Update
13 Sept 2022, 17:55I’ve been dealing with this problem for almost a month now trying to get behind all of this . The consultants I’ve been speaking with doesn’t care about the issue I’ve been having and never call be back when promised . I’ve had the worst experience with vodacom and once the issues are resolved im cancelling all my contracts and never going back to vodacom EVER again .
ZW
Zoë Wait's update13 Sept 2022, 17:55
Reviewer Update
I’ve been dealing with this problem for almost a month now trying to get behind all of this . The consultants I’ve been speaking with doesn’t care about the issue I’ve been having and never call be back when promised . I’ve had the worst experience with vodacom and once the issues are resolved im cancelling all my contracts and never going back to vodacom EVER again .