MD
Mike D

1 reviews | Active since Oct 2012

08 Apr 2022, 07:28

Vodacom WASPS Online Content subscription ***** pandemic

I continue to struggle with Vodacom's completely ******** and malicious behavior and policy with regards to Online content subscriptions - WASPS!! - No matter how I block these cancers via the App or internet or set my "Spend Limit" to ZERO - they keep on leeching to my account and I get billed over and above my CONTRACT amount. CONTRACT means nothing to Vodacom, they do as they please and of course get a cut from all of these "content" "subscriptions" It is a viral predatory tactic and simply **********. I've had it with Vodacom !!!!

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2022, 08:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team