MD
Mike D

1 reviews | Active since Oct 2012

10 Jan 2025, 18:03

VODACOM WASPS making a comeback

Clearly Vodacom needs to recuperate its losses after the black Friday and festive season periods. The WASP issue (Content Services!!) was under control on my account for the better part of a year, but when I got my account yesterday....yup, the WASPS are back! Double my bill. Content subscriptions galore. No notifications jack zip. And this with my account supposedly set up to "BLOCK ALL CONTENT SERVICES" Nope. Not if Vodacom needs to get kickbacks from these services and make some money. Try to call and complain, you get every excuse in the book. ******* and useless. Time to go back to Telkom (Can't belive I'm saying that)

0
Replies (2)
Vodacom
Vodacom's reply11 Jan 2025, 11:02
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply14 Jan 2025, 19:32
Official
Dear Customer,
 
Thank you for taking our call, as per our discussion, we have provided you with feedback regarding your query.

We thank you for your patience.

Best Regards,

Consumer Website Team

Best regards,