Vodacom & WASP Service Charges
<p>Good Day. I have a problem, i phoned vodacom this morning regarding Content Services (WASP) that vodacom charged me with AND NEVER SUBSCRIBED for!!! The lady told me that its all been canceled but that i still have to pay the amount!! She also gave me the no to call Wasp, but its going to a fax tone!!!! Please can someone assist me regarding this, because im NOT going to pay for this Content Services!!!</p> <p>1st. I want prove where i agreed to allow Vodacom to charge me for WASP</p> <p>2. That i agreed to this in writing eor in voice calls.</p> <p>3. I have n contract with Vodacom and NOT WITH WASP!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Desire
Kindly be advised that feedback has been sent to you via email.
Have a pleasant day further!
Regards,
RJ
Dear Desire
Kindly be advised that feedback has been sent to you via email.
Have a pleasant day further!
Regards,
RJ
