1 reviews | Active since Oct 2019
Vodacom WASP ****
All my airtime has dissapeard (Been ****** by Vodacom Owned WASP services) due to wasp subscriptions that I have not subscribed to. I contacted vodacom via their live webchat (that keeps on crashing) and was told that it is not their problem and that I should contact the third party. I then wrote a review on hello peter thich was promply answered with an empty promise to get back to me. That was over a week ago. I have been without airtime or data for the same period and have not heard back from Vodacom. Since then I have tried multiple times to make contact via their web based live chat which disconnects without fail. After some further investigation I discovered that the third parties involved are both vodacom services. These services signed me up for a subscription that debits my airtime on a daily basis without my consent. So far, other than an empty promise to make contact I have been completely ignored by vodacom despite multiple attempts to find some kind of help. I now leave the house without any way of connecting to someone should I run into trouble or need help. After 15+ years as a contract customer I have been abandoned.
