DM
Delia M
1 reviews | Active since Aug 2020
15 Aug 2020, 04:42
VODACOM WASP RIDICULOUS CHARGES!
We have had over R12 000 taken off our vodacom account. The charges are for 'WASPS' which we never agreed to or signed up for. We do not even know what these are
This is blatent THEFT from Vodacom
Our account has now been cut
Please could Vodacom sort this THEFT out and credit my account with these charges. WHO DI WE EVEN CONTACT WITH REGARD TO THIS? The ombud???
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Vodacom's replyOfficial
15 Aug 2020, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team