MvdS
Marius van der Spuy
1 reviews | Active since Oct 2011
27 Jul 2020, 09:50
Vodacom WASP irregular charges
I have a pre-paid sim card in a GPS vehicle tracker. At some point my balance just inexplicably diminished some time ago. It turned out to be a R7 per day gaming WASP or something - How on earth could VODACOM allow something like this AND make it nearly impossible to identify the culprit - CRAZY. Have lost around R250 already. *** Vodacom......
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Vodacom's replyOfficial
27 Jul 2020, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2020, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team