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Fredrick E
1 reviews | Active since Nov 2019
20 Nov 2019, 16:48
VODACOM WASP HUNKY DORY.
I have been trying to get in contact with a consultant of Vodacom for 4 hours, regarding a WASP subscription for HUNKY DORY. Since I upgraded my contract in May/ June of this year, I don't ever have any airtime. I did not subscribe to any content services. Even the cash balance has disappeared.
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Vodacom's replyOfficial
21 Nov 2019, 07:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2019, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Fredrick E's updateReviewer Update
22 Nov 2019, 16:25I am waiting, Vodacom, no Whatsapp communication from you!
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Fredrick E's update22 Nov 2019, 16:25
Reviewer Update
I am waiting, Vodacom, no Whatsapp communication from you!