1 reviews | Active since Nov 2012
Vodacom Wasp content services
<p>Thank you vodacom for charging me R563 extra this month for Wasp content service that I have not subscribed to, you don't even have any record of this but because it's a 3rd party owned by you you can charge this and it's the clients problem, surely the consumer protection act does not allow this, please send me the recording or where I have given you permission to charge me for the play me, gamifive service, tapgamez service and the androidp service. I have an iPhone so what I'm I going to do with an android service. All of a sudden after complaining about this with your call center I'm being unsubscribed from these services that you are charging me for???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Vodacom you have still done nothing about this!!!!!!! I want this refunded, this is ******* what you are doing. Please do not contact me until you have revered all the charges from my account for the WASPA service!!!!
Vodacom you have still done nothing about this!!!!!!! I want this refunded, this is ******* what you are doing. Please do not contact me until you have revered all the charges from my account for the WASPA service!!!!
Vodacom you have now debited my account with money that I never gave you permission to deduct!!!! ***!!! as soon as my contract expires i am cancelling. after 20 being loyal to you this is how you repay me!!!!
Vodacom you have now debited my account with money that I never gave you permission to deduct!!!! ***!!! as soon as my contract expires i am cancelling. after 20 being loyal to you this is how you repay me!!!!