Vodacom & WASP Cartel Strikes Again

Item: Vodacom
Rating: 1
Author: Niel M

It happened again! Unauthorised WASP services added to my bill without my approval or knowledge. Only saw it when attempting to bug Roaming Data via the app (which failed).

I need to provide blood samples and my first-born in order to take a R150/month contract, but some random company can add R700 to my bill without authorization and there is no way for me to prevent it? WTH Vodacom?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Jul 2024, 07:47

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Jul 2024, 07:47

Official