AS
Andrea S
1 reviews | Active since Aug 2020
04 Aug 2020, 13:33
Vodacom - Wasp apps
I've noticed over a period of time, that my airtime keeps disappearing and I am continuously running out, despite rarely making any phone calls. After some investigation, I discovered that there were two Wasp apps linked to my account, which I never requested nor authorized. I eventually managed to cancel and block any future unwanted apps. An absolute nightmare trying to deal with an *********, opportunistic and parasitic telecommunication service provider.
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Replies (1)Vodacom's replyOfficial
04 Aug 2020, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2020, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
