AS
Andrea S

1 reviews | Active since Aug 2020

04 Aug 2020, 13:33

Vodacom - Wasp apps

I've noticed over a period of time, that my airtime keeps disappearing and I am continuously running out, despite rarely making any phone calls. After some investigation, I discovered that there were two Wasp apps linked to my account, which I never requested nor authorized. I eventually managed to cancel and block any future unwanted apps. An absolute nightmare trying to deal with an *********, opportunistic and parasitic telecommunication service provider.

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2020, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team