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Nathaniel R
1 reviews | Active since Jan 2019
10 Jan 2019, 14:51
Vodacom WASP
I currently have a problem with an apparent WASP service going off my Vodacom account and no matter what I try or whom I contact, this problem seems unresolvable. I have made constant efforts to resolve this with Vodacom but apparently Vodacom seems unable to fix this resulting in my paying an extra cost for over a year.
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Vodacom's replyOfficial
10 Jan 2019, 15:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2019, 15:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Nathaniel R's updateReviewer Update
14 Jan 2019, 11:55Unfortunately Telephoning VODACOM has achieved no results to date and I fail to see what difference another call will make. It is apparent from your reply that you are not really interested in sorting out this problem.
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Nathaniel R's update14 Jan 2019, 11:55
Reviewer Update
Unfortunately Telephoning VODACOM has achieved no results to date and I fail to see what difference another call will make. It is apparent from your reply that you are not really interested in sorting out this problem.